Use of personal information

At Marumasu Nishimuraya, when you make a reservation, place an order or make an inquiry, you will provide us with your personal contact information.

Your information will be used as followed.

To receive workshop reservations

To accept workshop reservations

To send our company’s notification e-mail or mail

To send orders

To deliver your order or product

To send our company’s notification e-mail or mail

Contact

To view your orders

To verify your identity (to prevent scamming)

​

※ The credit card number entered on the order form will be directly send to NICOS.

Our company does not keep any credit card numbers.

​​

Third party services disclosure

Our company will not provide or disclose the customer’s personal information with third parties unless we have obtained consent from the customer.

However, the following cases are excluded.

When required by law

When it is necessary to present it to a third party to carry out our business.

This includes presenting the customer’s name and address to the courier when sending the customer’s goods.

​

Safety measures

Personal information and email addresses provided by the customers will be strictly managed and measures are taken to prevent the loss, alteration and leakage of this information.

We supervise and instruct our employees contractors accordingly.

​

Disclosure, correction and cancellation (deletion)

Upon the customer’s request, we can disclose, correct or delete the personal information of the customer.

 

Notification and advertisement emails

We may send you a notification email or advertising email to the email address provided by the customer. This will be clearly indicated at the time the customer provides the email address.

Under no circumstances will we send unsolicited advertising e-mails (opt-out advertising e-mails).

​Handling of surveys

​

Purpose of Use

When placing an order or making an inquiry, we may ask you to fill out a questionnaire regarding matters not directly related to your order or inquiry (age, gender, occupation, etc.).

The purpose of use are as follows

For product planning and development

Survey responses will be strictly managed in accordance with the handling of personal information and e-mail addresses.
Survey responses will be used in a manner that does not directly link them to individuals.​

​

Contact for Inquiries

Please direct any inquiries about this policy here:

Company Name: Marumasu Nishimuraya

Address: Kyoto City, Nakagyou Ward, Ogawa Street, Tsuboyacho 457

For inquiries, please contact us via the Contact Us page.